Witherley Parish Council

Serving the people of Atterton, Fenny Drayton, Ratcliffe Culey and Witherley

Safeguarding Advice

During this difficult time as a volunteer or community organisation you may be involved in tasks that you may not ordinarily be doing. You may come across some difficult situations and some particularly vulnerable people. To ensure you feel able and confident to deal with any concerns here is some simple guidance you may find helpful.

If you come across someone and you are concerned you do not need to know everything about the person or exactly what is happening. You may just be worried or feel that something is not quite right.

Stay Calm – reassure the child or vulnerable adult, do not promise confidentiality and keep questions to a minimum

Think! - Does the person need Emergency Services? If a child or adult is in immediate danger contact 999 for the police or ambulance as appropriate.

You should have your own procedures around safeguarding if you are part of an organised group,we encourage you to follow this as far as possible and speak to your Safeguarding lead.

If you are concerned about a child

If you're worried about a child or young person and think they may be a victim of neglect, abuse or cruelty you have a duty to act and share your concerns.

Any professional or practitioner wanting to make a request for service support should complete a (MARF) form online. You may not have all the information but complete with as much as you can.

The person making the referral should provide as much detailed information as possible - note absence of information must not delay a referral:

Telephone our First Response Children's Duty Team if you have urgent concerns about a child, or want to discuss call 0116 305 0005 (24 hour phone line)

If a child is identified as being in imminent danger you must contact the Police for an emergency response by calling 999

A referral or any urgent medical treatment must not be delayed by the unavailability of designated or named professionals.

If you are concerned about an adult

If you're worried about an adult and think they may be a victim of neglect or abuse, contact your local Adult Social Care office or the Police.

You do not need to know everything about the situation or what is happening. You may just be worried, or feel that something is not right

Phone 999 if a crime is being committed or if someone is in immediate danger.

Adult Social Care:
Telephone: 0116 305 0004
(Monday to Thursday, 8.30am to 5pm, Friday 8.30am to 4.30pm)
Email: adultsandcommunitiescsc@leics.gov.uk

Emergency Duty Team:
Telephone: 0116 255 1606
(Evenings, weekends, Bank Holidays)

When to report abuse to Adult Social Care

If the adult you are concerned about is not in immediate danger but is

  • at risk of being abused
  • being abused in a care home
  • being abused by a care worker in their own home

you should report your concerns to Adult Social Care Customer Service Centre

Who is an adult at risk

An adult at risk is someone who:

  • has needs for care and support - whether or not Leicestershire County Council is meeting any of those needs
  • is experiencing, or are at risk of, abuse or neglect and
  • as a result of these needs are unable to protect themselves against the abuse, neglect or risk of abuse or neglect as a result of their needs
  • domestic abuse

It is important to remember that just because someone is old, frail or has a disability, this does not mean they are inevitably 'at risk'.

For example, a person with a disability who has mental capacity to make decisions about their own safety may be perfectly able to make informed choices and protect themselves from harm.

In the context of safeguarding adults, the vulnerability of the adult is related to how able they are to make and exercise their own informed choices free from duress, pressure or undue influence of any sort, and the extent to which they can protect themselves from abuse, neglect and exploitation. It is equally important to note that people with capacity can also be vulnerable.


It is always essential in safeguarding to consider whether the adult is capable of giving informed consent in all aspects of their life. If they are able, their consent should be sought and where appropriate recorded.

Safeguarding both children and adults is complex and can be difficult to deal with – for any further detailed information please go to the LLR Multi agency procedures :

For Adults - https://www.llradultsafeguarding.co.uk/contents/

For Children: https://llrscb.proceduresonline.com/

Posted: Wed, 15 Apr 2020 11:00 by Anji Forsyth

Tags: Community, Coronavirus